Non-Lethal Defense Systems prides itself on outstanding quality, value and service.
Within 30 days, we guarantee that every item we sell will give you complete satisfaction or you may return or exchange it.

Exchange or return items must reach us unopened with their packaging in tact.
Please note that all returns without an exchange for reasons other than product defect are subject to a 20% restocking fee.

After 30 days, the item will be evaluated and accepted for exchange or repair due to manufacturer’s defects only.

Original shipping and handling charges are non refundable, except in the case of manufacturer’s defects or freight damage.
Return shipping charges are the responsibility of the customer, except in the case of the manufacturer’s defects.
If you cancel your order, shipping and handling costs will not be refunded if the item has already shipped from our company.

Return policy for hidden cameras and surveillance equipment at www.safetytechspy.com/return.htm

Must have RMA- Return Merchandise Authorization # - with a note in the box explaining the problem.

Customer can return item to:

Non-Lethal Defense Systems
RMA#
1876 Caravan Trail #105
Jacksonville, FL 32216